Booking Terms

You are required to pay for sessions, which are missed or cancelled, with less than 48 hours’ notice. It is important that you attend sessions regularly. However, if you do need to cancel an appointment, please let Alice know with at least 48 hours’ notice. You can do this by emailing Alice@weightwithalice.co.uk 

Having support from Alice is strictly confidential, as well as what you discuss in your sessions. There are, however, some limits and exceptions to confidentiality. 

If Alice has serious concerns about your safety or the safety of another person normal confidentiality may be lifted. You will be asked to provide your GP’s contact details, as someone they may contact. Alice keeps a record of your name, contact details and dates and times of appointments on a password-protected database. Alice is required to keep brief notes about the focus of your work. These are kept securely and are password protected. Any reports produced by Alice to evaluate the service contain anonymised data and will not contain any identifying information. 

Problems & Complaints

Please speak to Alice Johnson, founder of WeightwithAlice in the first instance. Alice is a registered dietitian. She is regulated by the Health and Care Professions Council (HCPC), registered office; Health and Care Professions Council, Park House, 184-186 Kennington Park Road, London, SE11 4BU. Registration number DT26752.

Information and other materials posted on this site are for general information and are not intended to amount to advice on which reliance should be placed. Information offered on WeightwithAlices’s website and social media accounts is not a substitute for seeing a Registered Dietitian or another qualified healthcare professional.

WeightwithAlice therefore disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. Specialist advice must be obtained before taking or refraining to take action on the basis of any content on this site.